is a line of work that gets virtually no publicity because of the
unusual paradox involved. Travel agencies are always trying to upgrade
their appearance to the public. They would like to acquire a professional
image similar to law or engineering. On the other hand, many will
take on spare time,outside salespeople, many of them having no formal
training . The reason is simple: Millions of people still have the
mistaken impression that it costs more to buy tickets at a travel
agency. Actually, the price is the same. When the airline makes
the sale, it keeps the m oney that would have gone to travel agency
as a commission. Well over a million people embark on domestic and
international flights daily. Travel agencies want a larger share
of this business. People who can arrange to have their friends,
relatives, neighbours,coworkers, and businesses buy their tickets
through a travel agency are welcome at many agencies, especially
the smaller ones.
future of the travel industry has never been brighter. As prices
rise, so do the profits. The work is interesting and the hours are
yours to choose. Your very first client should earn for you many
times the cost of the book.
September 19,1997, United Airlines sent shock waves through the
travel agency community by lowering their commissions on point-to-point
airline tickets to 8 percent from 10 per cent. Most major airlines
followed suit with some variations, while some of the mid-size and
smaller ones stayed with 10 per cent. Most large airlines also have
limits on the amount of each commission. Travel agencies were left
with several options. Among these are:
1. Adding service charges to the ticket prices, but that might lose
Trying to steer clients into package tours and cruises that often
pay more than 10 per cent.
Expanding their outside sales force to get extra business brought
into the office.